1. Scope of services:
1.1. This Site allows the Customer to make a booking for the specified period of time for rental of Lampuga Air and Lampuga Boost (hereinafter called as the “Lampuga”) Every Lampuga listed on the Site has detailed information, description, photos and a rent price for the specified period of time provided.
1.2. By using the Services the Customer expressly agrees and accepts that the Customer enters into a direct contractual relationship with Out Look General Trading. The Customer also accepts and agrees for all terms and conditions and privacy policy of the Company.
2. Prices and Payments
2.1. The Company provides Lampuga for booking on the Site on daily rate basis.
2.3. All prices displayed on the Site are final; moreover, it is Customer’s responsibility to carefully check all terms and details before making a booking order.
2.4. For Lampuga booking through the Site you should make payments through the Site. Company accepts payment by Visa or MasterCard (hereinafter called as the “Merchant”) debit and credit cards (hereinafter called as the “Card”) only in AED currency for its services. It can be displayed as equivalent of the transaction amount in different currencies, however, listed equivalents are for information purposes only. We do all our transactions in AED only and in case the Customer has the Card in different currency, the amount will be converted according to a Customer’s bank’s applicable exchange rate. The displayed price selected by the Customer, will be the same price charged to the Card and printed on the Transaction Receipt. All online purchases are also regulated by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before proceeding with any transaction.
2.5. You agree and accept that you shall be required to make a full payment for a Lampuga you are booking or reserving as displayed on the Site.
2.6. After choosing the exact date, time and specific Lampuga for booking, the Customer can start a booking procedure by pressing the “Book now” button.
2.7. Before making the payment the Customer has to provide all the correct required information. The Company does not take any responsibility for the incorrect information provided by the customer.
2.8. After the Customer made a booking request and entered the contact information, he will be transferred to the payment page where the Customer has to make full payment for a chosen Vessel.
2.9. After successfully completing a payment the Customer will receive payment confirmation (Transaction Receipt) and booking confirmation on an e-mail within 1 hour.
2.10. In case of an unsuccessful payment, the Customer will be notified immediately – while still being on a payment page.
2.11. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
2.12. If the Customer does not receive any payment and booking confirmation details on the e-mail within 1 hour the Customer has to immediately contact the Company through the contact form given on the Site.
2.13. The Customer has to retain a copy of transaction records.
2.14. Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized manager of the Company.
2.15. The Customer has to pay security deposit which will be refund after returning back of Lampuga.
3. Cancellation and refund policy
3.1. In case the Customer decides to cancel the booking, the corresponding booking order must be canceled as well.
3.2. The Customer can cancel the booking at any time.
3.3. After the Customer cancels the booking on a booking cancellation page, the corresponding booking is officially cancelled.
3.4. In case the Customer cancels the booking order more than 24 hours before the starting time of that booking, the Company will claim 10% of the order’s cost, and will refund the rest. The Company will make the refund transfer request to the bank within 2 working days from the moment of cancellation. If cancellation was made on a weekend the Company will make the refund transfer request to the bank within 2 working days after the weekend. The Customer understands and accepts that further timeframe for money refund depends on Customer’s bank and should be communicated between Customer and the bank.
3.5. In case the Customer cancels the booking order less than 24 hours before the starting time of that booking, the Company will claim 100% of the order’s cost.
3.6. In case the booking has to be cancelled because of the weather conditions, the Company will try to provide the next best booking time for the Customer. If the Customer is not satisfied with the alternative or wishes to get his money back, the Company will refund 100% of the order’s cost.
3.7. All refunds will be made only to the original mode of payment.
4. Company’s rights and obligations
4.1. The Company provides and maintains an online booking site, which the Customer can use for a purpose of booking Lampuga posted by Company.
4.2. Company is responsible for all information that is posted on the Site regarding its products, including but not limited to rates, availability, Terms and Conditions.
4.3. Company is to post a booking price, information, photos and other necessary materials on the Site.
5. Customer’s rights and obligations
5.1. The Customer can make a booking through the Site for a specific Lampuga that is posted on the Site by the Company for a specific period of time. By visiting the Site, the Customer represents, warrants and covenants that (a) for the registration procedure on the Site and use of Services the Customer is at least 18 years old; (b) that all materials of any kind submitted by the Customer to the Company through the Site or for inclusion on the Site will not be plagiarized, violated or infringed upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The Customer using the website, who is minor/under the age of 18 shall not register on the Site and shall not transact on the Site and shall not use any Services.
5.2. By booking a Lampuga the Customer agrees to Company’s Terms and Conditions, Privacy Policy, Cancellation and Refund Policies and other Company’s Terms of Use.
5.3. To book a Lampuga the Customer has to make a full payment to the Company through the Site via a Payment Provider (the respective third party, who processes the credit card transactions on behalf of the Merchant).
5.4. The Customer obliges to keep the Company and the Company’s employees, representatives, agents and affiliates, recouped against all claims, actions, costs, expenses, including legal costs and legal expenses, suffered by the Company against any damage, loss or liability (whether civil or criminal) suffered by the Company resulting from any act disregard or default of the Customer or Customer’s employees or agents or breach of any of these Terms and Conditions or any other Terms and Conditions regarding the Services or breach of legislation regarding the Services.
5.5. The Customer is responsible for the full price of the Lampuga in case of damage or misuse of any kind.
6. Site operation
United Arab Emirates is our Country of Domicile. The Company controls this Site from the U.A.E. The Company makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.
7. Applicable law and language
7.1. The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
7.2. All disputes and differences arising out of this Terms and Conditions or in relation to any transaction covered by this Terms and Conditions or otherwise affecting the relationship of the Customer with the Company shall be settled amicably. The Customer accepts and agrees that the Company cannot hold legal responsibility for any actions and/or inactions occurred while using the Site and/or using the Services and/or using the Lampuga. The Company has the right to start appropriate legal actions against the Customer if the Customer violates these Terms of Use.
7.3. If there are versions of any part of the Terms and Conditions which are written in more than one language, the version which is in English shall prevail.
7.4. The language for all written communications shall be English.
8. Office foreign assets control (OFAC) sanctioned countries
The Company will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country specific.
9. Permitted use
You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by the Company to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by the Company to do so. The content and software on this Site is the property of the Company. The cardholder must retain a copy of transaction records and Merchant policies and rules.
10. Customer’s account
If you use the Company Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
11. No commercial use
This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain the Company’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. The Company will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from Site usage.
12. Links and search results
The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. The Company has no control over these sites or the content within them. The Company does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. The Company does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against the Company for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site.
13. Copyright policy
The Company may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defence or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyright or other rights of third parties.
14. Intellectual property
14.1. Although the Company is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through the Company’s system, any elements of text, graphics, photos, designs, trademarks, or other materials posted by the Company and displayed on the Site (hereinafter called as the “Online Materials”) are the Company’s intellectual property, and are protected by U.A.E and international intellectual property laws. The Online Materials may not be copied or redistributed either in whole or in part without prior written consent of the Company, except as expressly and specifically permitted under these Terms of Use.
14.2. The Online Materials are and will remain the exclusive property of the Company. All rights, titles and interests in and to Online Materials will remain vested solely in the Company. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the Online Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the Online Materials to create a product for resale or to use the Online Materials in any way that competes with the Company.
14.3. You acknowledge and agree that the Company will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the Online Materials made by or for you. At the Company’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to the Company or perfect these rights, titles or interests in the Company’s name.
15. DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES.
THE COMPANY MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANT ABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. THE COMPANY ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. THE COMPANY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF THE COMPANY WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW.
16. Violation of terms of use
You understand and agree that in the Company’s sole discretion, and without prior notice, the Company may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if the Company believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of the Company, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to the Company for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. The Company may release user information about you if required by law or subpoena.